Jodie CONDUIT

KARPEN I., CONDUIT J. (2020). Engaging in times of COVID-19 and beyond: Theorizing customer engagement through different paradigmatic lenses. Journal of Service Management, 31 (n° 1) [ABS cat.2, CNRS cat.3, FNEGE cat.3, HCERES cat.B]

LIPNICKAS G., CONDUIT J., PLEWA C., WILKIE D. (2020). How much is enough? The role of effort in market shaping. Journal of Business & Industrial Marketing, 35 (n° 9) [ABS cat.2, CNRS cat.3, FNEGE cat.3, HCERES cat.B]

CONDUIT J., KLEINALTENKAMP M. (2020). First things First': The AMS Review - Sheth Foundation 2020 annual doctoral competition for conceptual articles. AMS Review, 10

FEHRER J., CONDUIT J., PLEWA C., PENGTAO LI L., JAAKKOLA E., ALEXANDER M. (2020). Market Shaping Dynamics: Interplay of Actor Engagement and Institutional Work. Journal of Business & Industrial Marketing, 35 (n° 9) [ABS cat.2, CNRS cat.3, FNEGE cat.3, HCERES cat.B]

NGUYEN L., CONDUIT J., LU V., RAO HILL S. (2020). Collective Empowerment in Online Communities: Conceptualization, scale refinement and validation. Journal of Marketing Theory and Practice, 28 (n° 3) [ABS cat.2, CNRS cat.4, FNEGE cat.4, HCERES cat.C]

WONG D., CONDUIT J., PLEWA C. (2020). Initiating Actor Engagement with Novel Products. Marketing Theory, 20 (n° 3) [ABS cat.3, CNRS cat.3, FNEGE cat.3, HCERES cat.B]

CONDUIT J., KARPEN I., TIERNEY K. (2019). Volunteer Engagement: Conceptual Extensions and Valuein- Context Outcomes. Journal of Service Theory and Practice, 29 (n° 4) [ABS cat.1, CNRS cat.4, HCERES cat.C]

GEBHARDT G., FARRELLY F., CONDUIT J. (2019). Market Intelligence Dissemination Practices. Journal of Marketing, 83 (n° 3) [ABS cat.4*, CNRS cat.1g, FNEGE cat.1*, HCERES cat.A]

KLEINALTENKAMP M., KARPEN I., PLEWA C., JAAKKOLA E., CONDUIT J. (2019). Collective Engagement in Organizational Settings. Industrial Marketing Management, 80 [ABS cat.3, CNRS cat.2, FNEGE cat.2, HCERES cat.A]

CONDUIT J., KARPEN I., PLEWA C., KLEINALTENKAMP M. (2019). Business Actor Engagement: Foundations, Developments and Opportunities. Industrial Marketing Management, 80 [ABS cat.3, CNRS cat.2, FNEGE cat.2, HCERES cat.A]

DOLAN R., CONDUIT J., FRETHEY-BENTHAM C., FAHY J., GOODMAN S. (2019). Social Media Engagement Behavior: A Framework for Engaging Customers' through Social Media Content. European Journal of Marketing, 53 (n° 10) [ABS cat.3, CNRS cat.3, FNEGE cat.3, HCERES cat.B]

BRODIE R., FEHRER J., JAAKKOLA E., CONDUIT J. (2019). Actor Engagement in Networks: Defining the Conceptual Domain. Journal of Service Research, 22 (n° 2) [ABS cat.4, CNRS cat.2, FNEGE cat.1, HCERES cat.A]

NGUYEN L., LU V., RAO HILL S., CONDUIT J. (2019). The mediating role of brand knowledge on employees' brand citizenship behaviour: Does organisational tenure matter?. Australasian Marketing Journal, 27

ANKMAN H., PLEWA C., CONDUIT J. (2018). Co-Creating Value in Online Innovation Communities. European Journal of Marketing, 53 (n° 6) [ABS cat.3, CNRS cat.3, FNEGE cat.3, HCERES cat.B]

ALTSCHWAGER T., DOLAN R., CONDUIT J. (2018). Social Brand Engagement: How Orientation Events Engage Students with the University. Australasian Marketing Journal, 16

SIM M., CONDUIT J., PLEWA C. (2018). Engagement within a service system: A fuzzy set analysis in a higher education setting. Journal of Service Management, 29 (n° 3) [ABS cat.2, CNRS cat.3, FNEGE cat.3, HCERES cat.B]

CONDUIT J., PLEWA C., LU V. (2017). Facilitating Student Interaction Capabilities: The Interplay of Individual, Group and Course-related Factors. Journal of Strategic Marketing, 25 (n° 2) [ABS cat.2, CNRS cat.4, FNEGE cat.4, HCERES cat.C]

ALTSCHWAGER T., CONDUIT J., BOUZDINE-CHAMEEVA T., GOODMAN S. (2017). Facilitating Student Interaction Capabilities: The Interplay of Individual, Group and Course-related Factors. Journal of Service Theory and Practice, 27 (n° 2) [ABS cat.1, CNRS cat.4, HCERES cat.C]

DOLAN R., CONDUIT J., FAHY J., GOODMAN S. (2017). Social Media: Strategy, Engagement and Future Research Directions. International Journal of Wine Business Research, 29

BOWDEN J., CONDUIT J., HOLLEBEEK L., LUOMA-AHO V., SOLEM B. (2017). Engagement Valence Duality and Spillover Effects in Online Brand Communities. Journal of Service Theory and Practice, 27 (n° 4) [ABS cat.1, CNRS cat.4, HCERES cat.C]

CONDUIT J., CHEN T. (2017). Bridging and Transcending Customer Engagement and Co-creation: Conceptual and Empirical Insights. Journal of Service Theory and Practice, 27 (n° 4) [ABS cat.1, CNRS cat.4, HCERES cat.C]

SHARMA S., CONDUIT J., RAO HILL S. (2017). Hedonic and Eudaimonic Well-Being Outcomes from Co- Creation Roles: A Study of Vulnerable Customers. Journal of Services Marketing, 31 (n° 4) [ABS cat.2, CNRS cat.3, FNEGE cat.3, HCERES cat.B]

SHARMA S., CONDUIT J. (2016). Cocreation culture in health care organizations. Journal of Service Research [ABS cat.4, CNRS cat.2, FNEGE cat.1, HCERES cat.A]

DOLAN R., CONDUIT J., FAHY J., GOODMAN S. (2016). Engaging Customers through Social Media Content: Development of a Theoretical Framework. Journal of Strategic Marketing, 24 (n° 4) [ABS cat.2, CNRS cat.4, FNEGE cat.4, HCERES cat.C]

HOLLEBEEK L., CONDUIT J. (2016). Epilogue to the Special Issue and Reflections on the Future of Engagement Research. Journal of Marketing Management, 32 (n° 5) [ABS cat.2, CNRS cat.3, FNEGE cat.3, HCERES cat.B]

HOLLEBEEK L., CONDUIT J., BRODIE R. (2016). "Strategic Drivers, Anticipated & Unanticipated Outcomes of Customer Engagement. Journal of Marketing Management, 32 (n° 5) [ABS cat.2, CNRS cat.3, FNEGE cat.3, HCERES cat.B]

NGUYEN L., CONDUIT J., LU V., RAO HILL S. (2016). ?Engagement in Online Communities: Implications for Consumer Price Perceptions. Journal of Strategic Marketing, 24 (n° 3) [ABS cat.2, CNRS cat.4, FNEGE cat.4, HCERES cat.C]

BARBOUR K., ANKENY R., PLEWA C., CONDUIT J. (2020). Scientific persona performance through online biographies and their relationship to historical models. Gender, Embodiment, and the History of the Scholarly Persona: Incarnations and Contestations, Suisse, Palgrave Macmillan

JAAKKOLA E., CONDUIT J., FEHRER J. (2019). Tracking the Evolution of Engagement Research: Illustration of Midrange Theory in the Service Dominant Paradigm. Sage Handbook of Service-Dominant Logic, New-York, Sage Publications

BOWDEN J., CONDUIT J., HOLLEBEEK L., LUOMA-AHO V., SOLEM B. (2018). The role of social capital in shaping consumer engagement within online brand communities. Handbook of Communication Engagement, Hoboken, John Wiley & Sons Inc

DOLAN R., CONDUIT J., FAHY J. (2017). Creating, Contributing and Consuming Behavior; How Rational and Affective Appeals in Social Media Facilitate Engagement. Contemporary Issues in Social Media Marketing, Oxfordshire, Routledge

DOLAN R., CONDUIT J. (2017). Social Media Analytics: Measurement Tools for Exploring Online Engagement. Mitattava Viestinta - Measurable Communication, Helsinki, ProComma Academic

CONDUIT J., KARPEN I., FARRELLY F. (2016). Student Engagement: A Multiple Layered Phenomenon. Making a Difference through Marketing: A quest for different perspectives, Berlin, Springer

CONDUIT J. Engaging for Social Good: Using the principles of customer engagement to improve individual and societal well-being, RMIT University Seminar Series, ( Novembre 2020)

CONDUIT J. Expanding the Customer Engagement Concept: The Role of Spiritual Engagement, University of Sydney Seminar Series, ( Novembre 2020)

CONDUIT J. The Emergence and Future Direction of Research in Customer and Actor Engagement, Uppsala University, Sweden, August and Karlstad University, Sweden, August, ( 2019)

CONDUIT J. Market Intelligence Dissemination Practices: A Journey to Publish in the Journal of Marketing, University of Strathclyde, UK, July and Karlstad University, Sweden, August and University of Turku, Finland, September, (2019)

CONDUIT J. Social Media for Wine Marketing Insights: An analysis of strategies for Facebook Posts and Engagement Actions, Presentation to a Greek Winemakers Association, (Juin 2018)

CONDUIT J. The Emergence and Future Direction of Parallel Research Streams in Engagement, European Marketing Academy (EMAC) Conference, (2018)

CONDUIT J. Engaging Customers through Multiple Touchpoints: Event Engagement and Social Media Engagement, Journal of Hospitality & Tourism Management Research Symposium, (2018)

CONDUIT J. How to Review an Academic Paper, University of Adelaide Business School Seminar Series, (2018)

CONDUIT J. Customer Perceptions Towards Frontline Service Employees' Role Behaviours, Presentation to People's Choice Senior Marketing Executives, (Juin 2017)

CONDUIT J. The thesis-by-paper approach: Pitfalls and Possibilities? and ?Hedonic and Eudaimonic Well-Being Outcomes from Co-Creation Roles: A Study of Vulnerable Customers, University of Tasmania, Seminar Series, September, (2017)

CONDUIT J. Philosophical Foundations for Research and their Implications on Service Research: Exploring the Critical Role of Midrange Theory, Naples Forum on Service, (2017)

CONDUIT J. The thesis-by-paper approach: Pitfalls and Possibilities, Presentation to the Adelaide Law School, University of Adelaide, (2017)

CONDUIT J. National Conference Member Engagement Report, Presentation to the National Council of St Vincent de Paul Society, (2017)

CONDUIT J. Conference Member Engagement in SA, Presentation to the State Council of St Vincent de Paul Society (SA), (2017)

CONDUIT J., HALLER C. Using proximity theory to understand actor engagement in the French Wine Industry, (Academy of Wine Business Research (AWBR) 2017)

CONDUIT J. Co-creation Culture in Healthcare Organisations and its Impact on Psychological Wellbeing, RMIT University, Seminar Series, ( Septembre 2016)

CONDUIT J. Social Media Data: Tools for Exploring Social Media Engagement Behavior, IFITT Talk Big Data & Customer Engagement in Tourism, ( Septembre 2016)

CONDUIT J. Different Levels of Analyzing Actor Engagement in Co-Creation, Different Levels of Analyzing Actor Engagement in Co-Creation, (Juin 2016)

CONDUIT J. How to Review an Academic Paper? University of Adelaide Business School Seminar Series, How to Review an Academic Paper? University of Adelaide Business School Seminar Series, (2016)

CONDUIT J. Effective Writing Strategies: Overcoming Writers Black, University of Adelaide Business School HDR Writing Retreat, (2016)

CONDUIT J. From Customer to Actor Engagement: An Interactive Workshop to explore Broader Conceptualisation, AMA SERVSIG Conference, (2016)

CONDUIT J. What's good for older Australian's is good for food business, FoodSA Summit, (2016)

CONDUIT J. Better Living, Soil to Soul: Healthy Ageing Breakfast Workshop - University of Adelaide, (2016)

CONDUIT J. (2018). St Vincent de Paul Society: Researc Report for Strategic Planning

CONDUIT J. (2017). Hearing the Voices of our Members

CONDUIT J. (2017). National Conference Member Engagement Report

Direction de thèse, Brand Activism and Anthropomorphism, Meike Fens, (University of Sydney ), (1/2020, /)

Direction de thèse, Chinese Entrepreneurial Guanxi; A Co-Creation Perspective, Kym Chappell, (University of Sydney), (1/2020, /)

Direction de thèse, Margin to Mainstream: Using Engagement to change entrenched consumption practices, Tugce Ozgen Genç, (University of Strathclyde), (1/2020, /)

Direction de thèse, Storytelling for Social Impact, Karolina Kaczorowska, (University of Adelaide), (1/2020, /)

Direction de thèse, The power of purposeful brands: An exploration of purposeful brands and their interactions, Harriet Gray , (University of Adelaide), (1/2020, /)

Direction de thèse, Transcendent Customer Experiences, Katelyn Harris, (University of Adelaide), (1/2020, /)

Direction de thèse, Transparency and its Implications, Kate Sansome, (University of Adelaide), (1/2020, /)

Direction de thèse, Millennial disengagement from government prosperity programs, Nanyka Mariah Nakintu, (University of Adelaide), (1/2020, /)

Direction de thèse, Ownership and Internationalisation, Youngshin Woo , (University of Adelaide), (1/2020, /)

Direction de thèse, Market Shaping Strategies and the Principle of Least Effort, Gediminas Lipnickas, (University of Adelaide), (1/2018, /)

Direction de thèse, Actor Engagement with Service Providers, Max Sim, (University of Adelaide), (1/2017, 1/2019)

Direction de thèse, Conflict in the Consumer Identity: The Coexistence and Consequences of Environmental Identity and Material Identity, William Lake, (University of Adelaide), (1/2016, 1/2019)

Direction de thèse, Actor Engagement with Novel Food Products, Diana Ayi Wong , (University of Adelaide), (1/2015, 1/2018)

Direction de thèse, Assessment of Customer Perceptions Towards Frontline Service Employees' Role Behaviours, Phiangdao Chaoluck , (University of Adelaide), (1/2014, 1/2017)

Direction de thèse, Value Co-creation in Online Collaborative Innovation Communities, Hande Akman , (University of Adelaide), (1/2013, 1/2016)

Direction de thèse, Investigating the Role of Online Community Engagement and Collective Online Community Empowerment on Consumer Price Fairness Perceptions, Long Thang Van Nguyen , (University of Adelaide), (1/2013, 1/2016)