Organized by the Customer Experience Chair and its partners, this online workshop took place on April 8 and was attended by one hundred or so participants: research lecturers, professionals, partners of the Chair, and EM students.
This event was an opportunity to hear exciting talks given by nine researchers on current perspectives on the theme of experience.
Find the complete program with the list of speakers as well as the titles of their presentations here.
Several students also live-tweeted the day of the event. Here are a few of their tweets:
Finally, Claire Roederer, Head of the Customer Experience Chair, announced the launch of the third call for proposals on customer experience in organizations. The winning proposal will receive five thousand euros in funding.