Customer Experience

Customer experience is at the core of many companies’ strategic plans and is of increasing interest to academic research. The Customer Experience Chair offers a space for research and discussion on this cross-disciplinary topic.

History

Signature of the agreement

  1. December 2017 :

    First meeting of the Steering Committee

  2. November 2017 :

    Signature of the Chair agreement

Steering Committee

  1. Committee #9 :

    October 23, 2019

  2. Committee #8 :

    September 20, 2019

  3. Committee #7 :

    March 28, 2019

  4. Committee #6 :

    January 24, 2019

  5. Committee #5 :

    November 22, 2018

  6. Committee #4 :

    September 14, 2018

  7. Committee #3 :

    June 15, 2018

  8. Committee #2 :

     March 23, 2018

  9. Committee #1 :

    December 18, 2017

Contact

Claire ROEDERER

Responsable de la Chaire Expérience Client

0368858393
claire.roederer@em-strasbourg.eu

Contact

Customer Experience Next

Next tab