Les publications de l'EM Strasbourg

MAGNANI G., ZUCCHELLA A. (2018). Uncertainty in entrepreneurship and management studies. A systematic literature review. International Journal of Business and Management, 12

PLOTKINA D., MUNZEL A., PALLUD J. (2018). Illusions of truth?Experimental insights into human and algorithmic detections of fake online reviews.. Journal of Business Research [ABS cat.3, AJG cat.3, CNRS cat.2, FNEGE cat.2, FNEGE2025 cat.2, HCERES cat.A]

CARRASCO R., BLASCO LóPEZ F., GARCíA DE MADARIAGA MIRANDA J., HERRERA-VIEDMA E. (2018). A model to obtain a SERVPERF scale evaluation of the CRM customer complaints: an application to the 4G telecommunications sector. Technological and Economic Development of Economy, 24

SIGALA M. (2018). Implementing social customer relationship management: a process framework and implications in tourism and hospitality. International Journal of Contemporary Hospitality Management, 30 (n° 7) [ABS cat.3, CNRS cat.3, HCERES cat.B]

GILINSKY A., NEWTON S., EYLER R. (2018). Do strategic orientation and managerial characteristics impact performance in the U.S. wine industry?. International Journal of Wine Business Research, 30

YANG C., YANG F., YI J., TANG M. (2018). How humble leadership enhances employee performance: The mediating role of psychological need satisfaction and moderating role of work unit structure. Nankai Business Review, 21

MUNZEL A. (2018). Finding meaning in contradiction on employee review sites: Effects of discrepant online reviews on job application intentions. Journal of Interactive Marketing, 43 [ABS cat.3, CNRS cat.2, FNEGE cat.2, HCERES cat.A]

ALTSCHWAGER T., DOLAN R., CONDUIT J. (2018). Social Brand Engagement: How Orientation Events Engage Students with the University. Australasian Marketing Journal, 16

ZA S., SPAGNOLETTI P., WINTER R., METTLER T. (2018). Exploring foundations for using simulations in IS research. Communications of the Association for Information Systems, 42 (n° 1) [CNRS cat.4, FNEGE cat.4, HCERES cat.C]

SIGALA M. (2018). Implementing social customer relationship management: A process framework and implications in tourism and hospitality. International Journal of Contemporary Hospitality Management [CNRS cat.3, HCERES cat.B]

BURGER-HELMCHEN T. (2018). Knowledge management in OSS communities : Relationship between dense and sparse network structures. International Journal of Information Management, 38 [ABS cat.2, CNRS cat.3, FNEGE cat.3, HCERES cat.B]

HAMDI-KIDAR L., VELLERA C. (2018). Triggers entrepreneurship among creative consumers. Journal of Business Research, 92 [CNRS cat.2, FNEGE cat.2, HCERES cat.A]