Expérience client

ROEDERER C., REVAT R., PALLUD J. (2020). Does Digital Mediation Really Change the Museum Experience? Museomix in the Lyon-Fourvière Archaeological Museum. International Journal of Arts Management, 22 (n° 3) [CNRS cat.4, FNEGE cat.4, HCERES cat.C] Impact Factor. 1

ROEDERER C., REVAT R. (2019). Experiential Staging in the Urban Space: Video Mapping of Places and Non-places. International Journal of Arts Management, 21 (n° 2) [CNRS cat.4, FNEGE cat.4, HCERES cat.C]

ROEDERER C., OCHS A., BADOT O. (2019). Les consommateurs parlent aux consommateurs : exploration des mécanismes de co-creation par la théorie de l’assemblage. Décisions Marketing (n° 100) [CNRS cat.3, FNEGE cat.3, HCERES cat.B]

SIMON F., ROEDERER C. (2019). When social intrusiveness depletes customer value: a balanced perspective on the agency of simultaneous sharers in a commercial sharing experience. Psychology and Marketing [CNRS cat.3, FNEGE cat.2, HCERES cat.A]